Privacy and confidentiality are part of care.

This notice explains how Atferd Behavioral Health collects, uses, and protects information through its website and services. Formal clinical privacy notices and consent documents may provide additional details during onboarding.

Information We Collect

Contact details you provide when requesting information or creating an account.
Care-related information collected during intake, onboarding, scheduling, and clinical services.
Operational information needed to manage appointments, billing, communications, and account access.
Technical information such as device, browser, and basic usage data used to keep the website reliable and secure.

How We Use Information

To respond to inquiries and coordinate appropriate next steps.
To provide behavioral health services, document care, and support continuity across authorized care team members.
To manage scheduling, account access, billing, compliance, security, and required operational communications.
To improve website performance, reliability, and user experience.

Confidentiality & Care Records

Clinical records and protected health information are handled according to applicable privacy and healthcare requirements, including HIPAA where applicable.
We limit access to care information to authorized personnel and service providers who need it for care, operations, compliance, or support.
Family, school, or institutional coordination is handled according to consent, care requirements, and applicable law.

Your Choices

You may request access to, correction of, or copies of certain information as allowed by applicable law.
You may ask questions about privacy practices or confidential communications by contacting Atferd directly.
Some records must be retained for legal, clinical, compliance, or operational reasons.

For privacy questions, contact Atferd at hello@atferd.com. For care-specific documents, use your Atferd portal or speak with your assigned team.

Contact Atferd